The Company
Taptap Send powers fast, affordable remittances into Africa, Asia, Latin America, and the Caribbean. enables people to send money quickly with no or very low fees and transparent exchange rates. With its global reach and mission to simplify cross-border transfers, Taptap Send needed a scalable, efficient way to equip its distributed teams with reliable IT hardware and infrastructure.
The Problem
Fragmented IT Procurement and Zero Standardization
As Taptap Send scaled, their People Ops and IT teams were drowning in spreadsheets, emails, and country-specific procurement chaos.
They were using three different purchasing processes depending on the region – including Amazon, local resellers, and third-party vendors. Each one came with its own delivery timelines, price structures, and operational headaches.
To make matters worse, there was no MDM standard for Windows devices, offboarding lacked automation, and laptops were rarely redeployed – often just handed off or sold to employees.
The result? Lost visibility, wasted resources, and a growing compliance risk across their global teams.
Why Tequipy
A unified platform for procurement, tracking, and offboarding
What made Taptap Send choose Tequipy wasn’t just the platform. It was the combination of speed, simplicity, and transparency that stood out immediately.
Taptap Send didn’t just find a vendor. They found a partner who helped them scale their IT operations with confidence.
“What stands out is their speed – devices are delivered to employees in multiple countries within a few days – and the transparency of their pricing and process. They’ve been a fantastic partner… Tequipy has become a reliable part of our IT operations”
The Solution
From chaos to clarity – a single platform to rule global IT
Tequipy rolled out a comprehensive transformation tailored to Taptap’s decentralized operations:
1. Global Procurement Unification
Tequipy replaced all local and third-party channels with one centralized platform. From the UAE to the US, every team ordered equipment with consistent pricing and delivery SLAs.
2. Real-Time Visibility & Tracking
Instead of chasing status updates, Taptap now tracks every order live – with admin notifications and exact delivery estimates.
3. Standardized MDM Enrollment
Apple devices were enrolled in Jamf automatically, reducing manual IT setup time and improving endpoint security.
4. Redeployment & Offboarding Automation
Tequipy enabled asset recovery with one click: schedule a pickup, store, or redeploy devices – all without a single email thread.
5. Transparent, Fair Pricing
With direct access to local markets and no middleman markups, Taptap saved thousands compared to legacy vendors.
The Results
From vendor overload to operational control
40+ Hours Saved per Month
People Ops and IT no longer chase quotes, emails, or inventory updates. The entire lifecycle – from order to redeployment – is handled in a few clicks.
$3,5k Saved on Every Procurement
With flat fees and local sourcing, Tequipy eliminated inflated third-party pricing.
100% Transparency on Global Assets
All devices are now visible in one dashboard, with full history, MDM status, and location tracking.
Standardized Onboarding & Offboarding
Every device is pre-configured, tracked, and recovered – no matter the country.
Average hours saved monthly on IT management
Average monthly costs savings
"We’ve been using Tequipy for our IT equipment procurement, and they’ve been a fantastic partner.
Their platform makes sourcing, configuring, and shipping devices to our global team incredibly simple and efficient.
What stands out is their speed, devices are delivered to employees in multiple countries within a few days, and the transparency of their pricing and process.
Tequipy has become a reliable partner of our IT operations, and we highly recommend them to any distributed company looking to simplify device procurement and lifecycle management."
